Nextra

❓ FAQ

Frequently asked questions and answers

How do I connect a Binance API key? ▼

Go to the API page, click Add API, enter the key name, API Key and Secret Key from Binance. Whitelist the server IP address shown on the page. Enable Spot trading permissions.

Is it safe to store API keys? ▼

Keys are stored encrypted on the server. We recommend creating a dedicated SubAccount and enabling only the permissions you need. Never enable withdrawals.

How do price alerts work? ▼

On the Alerts page, choose a pair, target price and condition. When the price is reached, you get a notification in the app and optionally in Telegram.

How do I connect Telegram? ▼

Open Profile / Account, follow the Telegram bot link and confirm linking. After that you can enable Telegram for alerts and trading events.

What is Trailing Stop? ▼

Trailing Stop automatically moves your stop loss as price moves in your favor, based on candle analysis for the selected interval.

How does position merging work? ▼

Select several open positions of the same pair and click Merge. The system calculates a weighted average entry price. You can later split the merged position.

What is Nextra? ▼

Nextra is a professional trading platform for crypto on Binance. It provides advanced tools for trade automation, risk management, and market analysis.

Is the platform free? ▼

Yes, registration and core platform features are free. We do not charge a platform fee.

Which exchanges are supported? ▼

Currently the platform works with Binance only. Support for other popular exchanges is planned.

What API key permissions are required? ▼

Required permissions:

  • Read account information
  • Spot trading
  • Place and cancel orders

Not required:

  • Withdrawals
  • Futures trading
How is profit calculated? ▼

Profit is calculated automatically from the difference between entry and exit price, using the selected earnings currency (USDT or the asset).

How does candle-based Trailing Stop work? ▼
  • The system monitors candles in real time
  • Analyzes candle color (green/red)
  • Automatically places S/L based on candle Low/High
  • Supports 12 intervals (1m, 5m, 15m, 1h, 4h, 1d, and more)
How do I merge positions? ▼
  1. Click the "Merge" button
  2. Select positions to merge (at least 2)
  3. All positions must share the same symbol and side (BUY or SELL)
  4. Click "OK" to confirm
Can merged positions be split? ▼

Yes, merged positions can be split back into separate parts with the "Separate" button.

How is the average price calculated when merging? ▼

The system automatically calculates a weighted average entry price based on quantity and price of each position.

How do I add a note to a position? ▼
  1. Click the note icon next to the position
  2. Enter text (max 333 characters)
  3. Click "Save"
Can I export position data? ▼

Export is currently in development. CSV export is planned.

Is there a minimum order amount? ▼

Yes, each trading pair has a minimum order size set by Binance.

How can I contact support? ▼

Use the contact form on this FAQ page or email us.

Are new features planned? ▼

Yes, we continuously improve the platform and add new features. Stay tuned for updates!

How do trading cycles work? ▼

BUY cycle:

  • Buy the asset at the current price
  • Wait for the price to rise
  • Sell the asset at a higher price
  • Profit in USDT

SELL cycle:

  • Sell the asset at the current price
  • Wait for the price to fall
  • Buy the asset at a lower price
  • Profit in the asset

Principle: Buy low, sell high — or sell high, buy low.

📧 Contact us

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